COMMONWEALTH BANKSHARES, INC.

Commonwealth Bankshares, Inc. and its affiliate, Bank of the Commonwealth, along with its affiliates, BOC Insurance Agencies of Hampton Roads, Inc., BOC Title of Hampton Roads, Inc., Commonwealth Financial Advisors, LLC and Bank of the Commonwealth Mortgage, do not share nonpublic personal information except as prescribed by law, and we will continue to safeguard your privacy.

We restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services for you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.
• Information about your transactions with us, or others, such as: your account balance, payment history, and parties to transactions.
• Information we receive from a consumer reporting agency, such as: your credit worthiness and credit history.

We do not disclose any nonpublic personal information about our customers or former customers to anyone, nor between affiliates, except as permitted by law, but we may disclose all of the above to service providers.

We protect the information that you enter on our website by maintaining physical, electronic and procedural safeguards that comply with federal regulations.

Commonwealth Bankshares, Inc. and Bank of the Commonwealth will annually provide you with a privacy notice, as long as you maintain an ongoing financial relationship with us.

If you have any questions about our Privacy Policy or any of the products we offer, please call us at 757.446.6900, or write us at:

Bank of the Commonwealth
Attn: Privacy Officer
P. O. Box 1177
Norfolk, Va. 23501-1177